Help center

How can we help?

Browse by topic below, or email us at support@qcall.ai and we'll get back to you within one business day.

Getting started

Set up your first campaign, connect a phone number, and make your first AI call in under 30 minutes.

Billing

Understand per-minute pricing, manage your balance, download invoices, and upgrade your plan.

Integrations

Connect QCall to your CRM, calendar, Zapier, webhooks, and custom APIs.

Voice setup

Choose from the voice library, clone a custom voice, or adjust speaking rate and language settings.

Compliance

Understand QCall's SOC 2, HIPAA, and GDPR posture. Download compliance documentation and BAAs.

Troubleshooting

Debug call quality issues, missed connections, transcription errors, and webhook failures.

Quick start

Live in 30 minutes.

01

Create an account

Sign up at app.qcall.ai with your email. No credit card required for the free tier — you get 100 minutes of call time to test the platform.

02

Set up your first campaign

Choose a voice, write or select a call script, upload your contact list, and configure your scheduling rules — all from one screen.

03

Connect your tools

Link your CRM, calendar, and phone number. QCall syncs call outcomes, transcripts, and recordings back to your tools in real time.

04

Launch and monitor

Hit start and watch calls happen in real time. Monitor transcripts, sentiment scores, and conversion metrics from your dashboard.

FAQ

Common questions.

How do I make my first AI call?

Sign up at app.qcall.ai, add a phone number or connect your existing one, upload a lead list or enter a number manually, choose a voice, and hit dial. Your first call can be live in under 30 minutes.

What languages does QCall support?

QCall supports 15+ languages including English, Hindi, Spanish, Tamil, Bengali, Gujarati, Marathi, Telugu, Kannada, Punjabi, Malayalam, Odia, Assamese, and Urdu — with live code-switching mid-call.

How is billing calculated?

QCall charges per minute of connected call time. There are no setup fees, no monthly minimums, and no hidden charges. Volume discounts are available on paid plans. Check the pricing page for current rates.

Can I clone my own voice for the AI agent?

Yes — upload a short voice sample and QCall creates a custom voice clone. You retain full ownership of your voice data. Custom voices are available on Business and Enterprise plans.

Is QCall compliant with HIPAA and GDPR?

Yes. QCall is SOC 2 Type II certified, HIPAA compliant (with BAA), and GDPR compliant. Data residency options are available in the US, EU, and India. All calls are encrypted end-to-end.

Which CRMs and tools does QCall integrate with?

Native integrations include Salesforce, HubSpot, Zoho, Pipedrive, Close, Zendesk, Freshdesk, and Google Calendar. For anything else, use our REST API, webhooks, or Zapier connector.

What happens when the AI can't handle a call?

QCall detects when a conversation exceeds its scope and warm-transfers to a human agent with full context — transcript, sentiment score, and call summary. You control the escalation rules.

How do I reduce false positives in voice detection?

Adjust the speech sensitivity and silence threshold in your campaign settings. QCall also has built-in answering machine detection that you can fine-tune per campaign.

Can I schedule calls for specific times and time zones?

Yes — set operating hours and time zone rules per campaign. QCall respects do-not-call windows and automatically adjusts dialing schedules to match recipient time zones.

How do I get a phone number for my campaigns?

Purchase numbers directly in the QCall dashboard (US, India, UK, and 40+ countries), or port your existing numbers. Toll-free and local numbers are both supported.

Still need help?

Our support team responds within one business day. For urgent issues, enterprise customers get priority Slack and phone support.

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